Below you’ll find answers to some of the most common questions we’re asked about tree felling, tree removal, tree pruning, hedge trimming, stump grinding and garden maintenance.
If you can’t find the answer you’re looking for, feel free to get in touch with our team for friendly advice and a free, no-obligation quote.
FAQs
What does a tree surgeon do?
1
A tree surgeon specialises in the care, maintenance and removal of trees. This includes services such as tree pruning, tree felling, stump grinding, hedge trimming and site clearance. Tree surgeons are trained to work safely at height and use specialist equipment to manage trees in residential and commercial environments.
What is the difference between an arborist and a tree surgeon?
2
The terms are often used interchangeably. An arborist typically focuses on the science and management of trees, while a tree surgeon carries out practical work such as pruning, tree removal and maintenance. In many cases, professional tree surgeons are also trained in arboriculture.
Do I need a professional tree surgeon?
3
Tree work can be dangerous, especially when dealing with large or tall trees. A professional tree surgeon has the training, equipment and experience needed to carry out tree work safely and responsibly.
Are you fully insured?
4
Yes, we are fully insured for all tree surgery work, giving customers complete peace of mind when we carry out work on their property.
Do you provide free quotes?
5
Yes, we offer free, no-obligation quotes for all tree surgery and garden services. We can visit your property to assess the work required and provide clear and fair pricing.
Can you remove large or tall trees?
6
Yes. We specialise in tall tree services and complex removals, including trees located close to buildings or in restricted spaces.
What happens to the wood after tree removal?
7
After tree removal we:
• Leave cut logs for firewood (if required)
• Remove all timber and debris
• Chip branches into woodchip for removal or garden use
We always leave your property clean and tidy after the work is completed.
Do you provide emergency tree removal?
8
Yes. If a tree has been damaged in a storm or has fallen, we can help with emergency tree removal and storm damage work.
What is crown reduction?
9
Crown reduction is a pruning technique used to reduce the overall size of a tree's canopy while maintaining its natural shape. This can help control growth and reduce stress on the tree.
Can I cut my neighbour’s hedge?
10
You are generally allowed to trim hedge growth that crosses into your property, but you must not cut beyond your boundary line.
What is the law on boundary hedges in the UK?
11
The High Hedges Act allows councils to intervene if a hedge negatively affects neighbouring properties, such as blocking light or becoming excessively tall.
What is the legal height for hedges in the UK?
12
There is no single legal maximum height, but hedges over two metres tall may be considered a “high hedge” and could be subject to council investigation if they cause problems for neighbours.
Does stump grinding remove the roots?
13
Stump grinding removes the main stump and surface roots. Deep roots remain underground but naturally retract and decay over time.
Do you provide garden maintenance?
14
Yes. In addition to tree surgery, we offer garden maintenance services including lawn mowing, hedge care and seasonal garden tidy-ups.
Do you provide quotes for insurance work?
15
Yes, we can provide quotes and documentation for insurance-related tree work, including storm damage.
Need a Tree Surgeon in Gloucestershire?
Whether you need tree felling, hedge trimming, stump grinding or garden maintenance, our experienced team is ready to help.